Throughout this Policy, we use the common abbreviation “PII” to denote Personally Identifiable Information, and we use “Engagements” to denote the SCPD courses, webinars, programs, and other SCPD activities in which learners participate.
You may be able to use some of our Site's functionality and participate in some SCPD Engagements without revealing any PII. In this case, the only information we collect will be "Non-Personal Information" (i.e., information that cannot be used to identify you), which includes information such as the web pages that you have viewed. However, many SCPD Engagements, as well as some Site functionality (such as online course registration), require submission of some PII. This PII may include information such as your name and email address, among other things, and you are responsible for ensuring the accuracy of the PII you submit. Inaccurate information may affect your ability to participate in Engagements, your use of the Site, the information you receive from us or when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary means by which we communicate with you.
What You Consent to by Using Our Site or Participating in Engagements
Personal information provided to us by users outside of the United States may be transferred to other countries such as the United States, where data protection laws may differ from those of your home country. By providing us with your information you acknowledge that your information will be transferred to the U.S. and processed on servers in the U.S.
The Information We Collect
We gather the following types of information about our participants, including users of the Site:
Non-Personal Information. When users come to our Site, Stanford may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were "clicked." We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not PII, we may be able to determine from an IP address a user's Internet Service Provider and the geographic location of his or her point of connectivity.
You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions, in the "Help" section of the toolbar, on how to reset the browser to reject cookies. If you reject our cookies, many functions and conveniences of this Site may not work properly.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Collection of Information by Third Parties
We may permit a limited number of authorized third parties, such as analytics partners, to place cookies through the Site to provide us with better insights into the use of the Site or user demographics. These third parties may collect information, including non-personal information, about a consumer's online activities over time and across different websites when he or she uses our website.
Do Not Track
We do not use technology that recognizes a "do-not-track" signal from your web browser.
How We Use and Share the Information
Please familiarize yourself with the different ways Stanford uses and may disclose the information that we gather. We do not share your PII with third parties for their direct marketing use.
Non-Personal Information. Stanford uses Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests. Such aggregate information may include but is not limited to site and platform usage and interactions (such as video player interactions, views of posts, views and actions on pages) assessment results, completion rate, and assignments. We may share Non-Personal Information with service providers and others to assist us in operating and enhancing our Engagements and Site.
Communications with you. We may use your PII to communicate with you. Such communications include but are not limited to: responding/replying to your questions or messages to us; contacting you regarding information in connection with a requested service or your participation in some Engagement; sharing with you information about other online courses, events, and opportunities offered by Stanford; and sending you messages about Site maintenance or updates. We may also archive this information and/or use it for future communications with you.
Participation in Engagements. We use your PII (including but not limited to username and email address) when you register for or participate in an Engagement (or related service) to provide those to you and for processing purposes, including but not limited to tracking attendance, platform usage and interaction, progress, and completion of an online course. Also, Stanford may archive this information and/or use it for future communications with you. This information may be shared with the content providers or contractors.
Forums. We may use PII collected during your use of some forums to facilitate your use of the forums. In addition we may display this information on the Site and in other publications. We may also archive this information and/or use it for future communications with you and/or your designee(s).
Research. Stanford studies participation in our Engagements to learn how to enhance our offerings and learning experiences. Records of your participation may be used by Stanford for these research studies. Such records may include but are not limited to: username, email address, home address, IP address, postal code, gender, year of birth and your interactions with the platform such as video player usage, forum posts, actions on class pages, assignments, and assessment results. For purposes of research, we may share information we collect from online learning activities, including PII, with researchers beyond Stanford. However, such information will be shared only as permitted by applicable law, will be limited to what is necessary to perform the research, and will be subject to an agreement to protect the data. We may also share with the public or third parties aggregated information that does not personally identify you. Similarly, any research findings will be reported at the aggregate level and will not expose your personal identity.
Third Party Sites. We may use the PII collected from third party sites for research and teaching purposes. To the extent such Personally Identifiable Information contains images of you; you grant Stanford a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness for educational purposes.
Disclosure to Complete Transactions. We may disclose your PII in order to help complete a transaction that you have requested. This may include, for example, disclosure of credit card information to a payment processor.
Disclosure to Stanford Contractors and Service Providers. Our contractors and service providers, which include vendors and suppliers that provide us with technology, marketing assistance, content, as well as other products and services to support our Engagements, may have access to your PII, but their access is restricted to the information reasonably necessary to perform their limited functions for us.
Disclosure to Affiliated Third Parties. If your course enrollment or program participation is affiliated with (or sponsored by) a company or other organization, or if you request that a company or other organization be billed for your tuition, or if you participate in a program jointly managed by SCPD and another organization, we may share your PII (including information about those Engagements and your participation in them) with that third-party according to the specific terms to which you agreed when you enrolled or otherwise chose to participate. For some courses and programs, the information shared may constitute an educational record under FERPA (20 U.S.C. §1232g).
Government Authorities, Legal Rights and Actions. Stanford may share your PII with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect and defend our rights, property, or safety, or the property, rights or safety of others; to prosecute or to defend against legal claims; or as otherwise required by law or applicable regulations. In such cases Stanford reserves the right to raise or waive any legal objection or right available to us. We also may share your PII when Stanford believes it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Stanford, the Site, our users or others; and in connection with our Terms of Service/Use and other agreements.
Stanford takes reasonable measures to protect your PII from disclosure to or access by unauthorized third parties. However, no method of electronic transmission or storage is 100% secure. Please note that Stanford does not guarantee the security of PII, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. Any information that you post on our site, send to us in an email, or otherwise share with us is not secure.
You also play a role in protecting your information. Please safeguard your username and password and do not share them with others. If we receive instructions using your log-in information, we will consider those instructions authorized by you. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to remove or edit content, refuse service, or terminate accounts for any user at any time and in our sole discretion.
Updating or Deleting Your PII
You may update your PII by logging into your mystanfordconnection account. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your PII. You may also submit a request to update your PII to firstname.lastname@example.org. We try to answer every email promptly, but may not always be able to do so.
If you do not wish to receive information or other notices from us in the future, you can "opt out" by contacting us at the address indicated at the end of this policy or by following the "unsubscribe" instructions in any communication you receive from us. Please be aware that you are not able to opt out of receiving administrative messages about your account or your transactions with us.
Protecting Children's Privacy
SCPD does not knowingly collect nor maintain PII from persons under 13 years of age, and no part of our Site is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site at any time or in any manner. We will take appropriate steps to delete any PII of persons less than 13 years of age that has been collected on our Site upon learning of the existence of such PII.
If you have any questions regarding our services, you may contact Stanford at email@example.com or 408 Panama Mall, Stanford, CA 94305-2260. The Public Inquiry Unit of the Office of the California Attorney General may be contacted at P.O. Box 944255, Sacramento, CA 94244-2550.
Revised: September 2, 2020