Setting Up Your Computer and Viewing Graduate Courses Online

Stanford Online streams course videos at 500 kbps. This data rate requires a high-speed connection (DSL or cable). Our academic courses will be delivered to you using our award-winning user interface. Please note the following system requirements and enjoy the quarter!

• PC

  • Operating System: Windows XP, Windows Vista, or Windows 7
  • Browser: Internet Explorer 6.0+ (for optimal performance) or Firefox 3.0+
  • Media Player: Microsoft Silverlight 2.0+ or Windows Media Player 11+
  • Internet Connection: requires a high-speed connection (DSL or cable)

• Mac

  • Operating System: Mac OS X version 10.4+
  • Browser: FireFox 3.0+ or Safari 3.0+
  • Media Player: Microsoft Silverlight (install the latest version available for your system, whether Intel [Silverlight 2.0+] or Power PC [Silverlight 1.0]), or QuickTime Player 7.0+ and Flip 4 Mac 2.2+
  • Note: limited functionality when viewing the WMP version on a Mac.
  • Internet Connection: requires a high-speed connection (DSL or cable)

• Linux

  • Media Player: Moonlight (current version) plug-in to view Silverlight or MPlayer (current version) plug-in to view .wmv files
  • Note: limited functionality of notes (user will be able to view imported notes). Linux users can play the video linearly. Linux users will not be able to fast-forward or rewind; however, they will be able to view the video full-screen.
  • Internet Connection: requires a high-speed connection (DSL or cable)

To test your computer setup, view a free course preview.

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Authentication

Demos and previews may be accessed without a login. All graduate courses require that the student has created a mystanfordconnection account and enrolled in the course.

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Technical Support

Should you have technical issues that are not addressed on this page please submit an online support ticket.

Also available:
Email: scpdsupport@stanford.edu
Phone: 650.741.1542

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Frequently Asked Questions: Troubleshooting Graduate Education Courses

I click on the video link, but nothing happens. What should I do?
Upon clicking a video link, the video user interface will pop-up in a new browser window. Pop-up blocker software and internet security applications may block this action. If the video player does not launch when clicking the link, you will need to adjust Pop-up Blocker Settings:

• Internet Explorer:

  • Select Tools -> Internet Options -> Privacy
  • Click the "Settings" button under "Pop-up Blocker"
  • Type "myvideos.stanford.edu" in the "Address of website to allow" box and click "Add"
  • Type "myvideosu.stanford.edu" in the "Address of website to allow" box and click "Add"
  • Type "myvideosv.stanford.edu" in the "Address of website to allow" box and click "Add"

• Firefox:

  • Select Tools -> Options -> Content
  • Click the "Exceptions" button next to "Block pop-up windows"
  • Type "myvideos.stanford.edu" in the "Address of website" box and click "Allow"
  • Type "myvideosu.stanford.edu" in the "Address of website" box and click "Allow"
  • Type "myvideosv.stanford.edu" in the "Address of website" box and click "Allow"

• Safari:

  • Select Edit -> Preferences -> Security
  • Uncheck the box next to "Block pop-up windows"

**Disable or adjust settings on all other third-party pop-up blockers installed on your computer.